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Managed IT Services

Managed IT Servicessync21dev2022-03-09T19:04:20+00:00

Your Virtual CIO

Our team has a combined fifty years of senior IT management experience. We are ready to put that experience to work for you. We are your fractional (outsourced) CIO for those times you need more than just technical support. Let us assist you in becoming proactive instead of reactive concerning your IT infrastructure.

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24×7 Threat Monitoring

Managed SOC (security operation center) is a white labeled managed service that leverages our Threat Monitoring Platform to detect malicious and suspicious activity across three critical attack vectors: Endpoint | Network | Cloud. Our elite team of security veterans hunt, triage and work with your team when actionable threats are discovered.

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Backup & Disaster Recovery

Prioritizing backup and disaster recovery for your business is very important. A comprehensive backup and disaster recovery solution provides secure, uninterrupted backup and quick data recovery — with a cloud-based architecture that ensures the business runs seamlessly in the event of a disaster.

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Cybersecurity

At Sync21, we offer solutions and support to shore up cybersecurity on all fronts. We can advise you on your security posture, assess your environment, design the best approach, deploy your solution, and manage it throughout its lifecycle.

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Remote Worker Security

Cybercrime is on the rise across the world. The ongoing economic downturn is only going to make things worse. That’s why you need to ensure everyone in your organization has their guard up at all times. Read more to find out how you can secure your remote team and your company’s IT infrastructure.

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Remote Monitoring & Management

Our RMM software enables our team to remotely troubleshoot and manage end user computers regardless of their location. We are always able to quickly access endpoints without disrupting users to proactively resolve issues. As a result, we are able to manage all client devices for issue resolution, reporting, incident resolution and compliance.

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Office 365 Configuration & Management

It is time to start taking advantage of the benefits and cost savings of moving your email to the Office 365 Cloud. Let us migrate your current email boxes to Office 365 for you. If you are already there, let us take over configuration and management tasks for you.

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Cloud Configuration & Management

Cloud is more than an investment in technology. It is an investment in agility and innovation across IT and the business. That’s why Sync21’s approach aligns technology to business goals and ensures the right people and processes are in place for organizations to maintain momentum during their cloud journey.

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Hardware & Operating System Support

Software and Hardware support is vital to a business’s IT. It works to ensure smooth, trouble-free operations. In addition to software, device driver, and firmware updates, software and hardware can fail, requiring troubleshooting and repairs. Sync21 offers a variety of software and hardware support services to keep your systems running at their best.

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Professional Service Automation

Our IT Complete Customer Portal allows us to share access to the IT Glue Documentation, IT Service Desk & Ticketing, Project Management, Business Intelligence & Reporting and Billing & Finance areas of the system. This shared visibility into your IT enterprise dramatically enhances business operations for our clients.

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  • Hardware & OS Support
  • Professional Service Automation

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